Order Information

Product:
• Any Style. Any Brand. We can usually get it.
Pick from any style or brand from our local or national distributors. You can even supply your own!
Every item is printed, embroidered or engraved here in house. Our equipment offers both precision and efficiency for any size order.

Artwork / Design / Digitizing:
We can help you create a design or use your current design, logo or artwork.
Supplied artwork must be in vector format ( .eps .ai .cdr .svg .pdf )
Customer supplied art that is not in vector format must be 300dpi & sized to finished print size
Embroidery Digitizing is the process of converting a design into a stitch format that will run on the embroidery machine. This is necessary before the design can be embroidered. Pricing is based on the complexity of your design.

Production Time:
Items are completed in 10 to 15 business days from receipt of approved order, goods, art and down payment ( if applicable ).
Rush Orders – 20% for under 10 business days – 30% for under 5 business days

Pricing / Payment / Pick-Up / Shipping
Every job is different, so we do not put our price list online. You'll find our prices to be competitive with anyone in the area and we are willing to match or beat written quotes from most local competitors. We offer quantity discounts, special offers for repeat business, and a no-cost consultation with one of our professional graphic design staff charging only a fraction of what you would pay for artwork and design services elsewhere.
Call or email us and we can get you a quote usually the same day.

Payment Policy:
- Estimates in the amount of $1-$499 require a 50% deposit to start order.
- Estimates in the amount of $500+ require a 100% deposit to start order.

Acceptable methods of payment are Cash, Business Check (No third party or post-dated checks please!) and all major credit cards. We reserve the right to request payment in full up front.

Pick-up and Shipping - Completed orders can be picked up at our store in Northfield, Ohio during normal business hours. Delivery can be quoted in some situations.